Contact us

Welcome

Hi, thanks for stopping by my Zibbet shop - please email me if you have any questions regarding any of my items for sale - I will respond to any queries as soon as possible.

Shipping details

All my art and jewellery are posted out via registered postage to Australia and overseas countries!

All items will be packaged using tissue paper/bubble wrap/cardboard to protect the artwork/jewellery in transit. Jewellery will be posted inside a gift box (where possible) - artwork will be posted inside a TOUGHpac cardboard envelope.

The following are amounts for registered postage I pay for postage alone (tissue paper/bubble wrap/jewellery gift boxes are not charged in shipping amounts - you get this service for free)!

Jewellery to Australia - AU$5.00 to AU$7.00
Jewellery to Overseas - AU$12.00 flat fee

Paintings to Australia - AU$10.00 - AU$15.00 (depending on size)
Paintings to Overseas - $AU18.00 - AU$22.00 (depending on size)

Refunds, returns & exchanges

If an item is lost in transit, Australia Post offers $100 insurance for registered post items - therefore, you will be covered in the unlikely event of an item becomeming lost. This also applies for any items which are damaged through postage - $100 insurance is offered by Australia Post for any damaged goods which have been registered.

I only post out paintings and jewellery which I am 100% satisfied with - I am a stickler for perfection, therefore what you see in the photo is the finished item which will be posted to you - I only ever take photos in natural light to give you a true idea of the items for sale.

Additional information

I will only post to countries which offer a registered post/tracking number service - please understand this before purchasing my paintings.

Val Vaania Lampwork

Thank you for stopping by - hope you enjoy browsing my designer handmade lampwork pieces!!!